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Model Railway Specialists
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As you can see our testimonials page is up and running.  We ask our previous customers to add a comment, which is why there appears to be a lot of comments with the same date on them.  They are coming in thick and fast - thank you so very much for all of your lovely, positive comments which are very much appreciated.

We value these comments and suggestions that our customers make and would really appreciate any feedback you are able to give us.

Please click here to leave a comment to help us with any improvements you think we could make, or for any feedback you would like to give us.

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Jane (06/11/2018)

Lovely model, arrived on time and in perfect condition. I would buy from this site again

Aimee Penhale (29/10/2018)

Excellent service, very prompt delivery and the item was in excellent condition. I would definitely use them again.

Philip Kerry (20/10/2018)

Fast and easy transaction at competitive prices. A pleasure to do business with. Thanks Cathy

Ben Wetherall (04/10/2018)

I ordered a White metal dome casting and within days it arrived well packed and great quality!  Well impressed!


Geoff Forster (04/10/2018)

Excellent service, my order arrived very quickly, I would certainly recommend to others.

Barry Selby (04/10/2018)

Having bought a particular book from them, I was able to collect it as I live quite close.

I then spent a pleasant half-hour or so with them discussing all things model railway.

Afterwards I received an email from them with a contact address of someone who may be able to help me with some questions I had.

Roger Fahlstedt (03/10/2018)

Experiences with this organisation are pure magic. Twice in the last month or so I ordered difficult to find bits and pieces that were still available which arrived within a day or so of ordering. Thats what I really call service, many thanks.

Neil Kilford (03/10/2018)

Excellent service provided

Vic Michel (02/10/2018)

Excellent service and a wonderful source of those hard to find bits!

Ed Hopkins (02/10/2018)

Brilliant service, friendly and efficient. What more could one want.

Will definitely use again.

David (02/10/2018)

Very good communications well packed and very quick shipment Well pleased with purchase thanks

Warren Fowles (02/10/2018)

I have purchased several items from Norman Wisenden during the last few years and I cannot praise the company enough for their excellent, efficient and friendly service.

Glynn M. Woollam (02/10/2018)

Good quality product and excellent service I would certainly use again and recommed to anyone.

David Storey (02/10/2018)

Your website was very helpful and contacting the shop was also really good with information regarding my order. Also very prompt service.

Would not hesitate to deal with you again.

Thank you very much.

Anthony Welch (01/10/2018)

Hi very pleased with the book a quick repley & book well packed.

Thanks A.J.W.

Geoff Powe (01/10/2018)

Norman Wisenden gave me excellent attention and service for the railway video that I purchased - I would recommend them to everyone.

Joanne Forman (30/09/2018)

Service was excellent and prompt - Would recommend to others.

Bill (29/09/2018)

The N gauge GWR Pagoda kit looks the part on my layout. It reminds of the Pagoda at Didcot and is the ideal shelter for the branchline platform served by my superb (Farish) GWR Railcar No 20. It was a pleasure to construct and paint. I highly recommend it.

David Donnelly (29/09/2018)

First dealer I go to when looking for 'O' gauge items. Last item was Slaters firebox detail kit. Had to speak to customer services for advice/help. Received prompt email with excellent advice and procedure.

Derek Fenn (28/09/2018)

Books arrived in good condition and quick postage, will buy again from Norman Wisenden.

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