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Model Railway Specialists
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As you can see our testimonials page is up and running.  We ask our previous customers to add a comment, which is why there appears to be a lot of comments with the same date on them.  They are coming in thick and fast - thank you so very much for all of your lovely, positive comments which are very much appreciated.

We value these comments and suggestions that our customers make and would really appreciate any feedback you are able to give us.

Please click here to leave a comment to help us with any improvements you think we could make, or for any feedback you would like to give us.

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mark bateman (27/07/2021)

Ordering with Norman Wisenden was straight forward and the Slater's Plastikard came quickly and was well packaged.

Stephen Moore (27/07/2021)

The item I ordered was dispatched very quickly. Excellent service from this company.

Thank you.

Laurie Price (20/06/2021)

Very well packaged and speedy delivery.

Highly recommended and very good communication

Karl-Heinz Schmid (18/06/2021)

Super wheel set

Alan Oliver (18/06/2021)

Great service as always

Jim Lindsay (03/03/2021)

I was searching for an obscure book, long out of print, and found that you had it. It arrived the next day – an excellent example beautifully packed and very reasonably priced. Could not be better!

David George Woodhouse (31/07/2020)

I have just used this supplier for the very first time. The book that I ordered, a second hand copy of an out-of-print title arrived in perfect condition. The item had been carefully packaged and the postal charges were reasonable.

Overall, excellent customer service.

Andy Muff (21/07/2020)

I have used this company for the first time to purchase a book. The customer service was excellent. The book arrived very quickly and in perfect condition and the packaging was appropriate without being excessive. The book was in perfect condition and postal charges were fair. If other companies followed their example of excellence, this country would be in a much better place. Thank you

Graham Thorne (06/05/2020)

Excellent service. Found just what I wanted and at a very good price. Thank you

Howard Dunstan (09/04/2020)

Purchased a Graham Farish set, after looking all over the net found it here, speedy delivery, well packaged and great price, my advice check Norman Wisenden first.

Will be back for more.

Many thanks, Howard

DAVE CAMPBELL (23/02/2020)

Just purchased a pack of 12 Bachmann Lamps 6 white and 6 red part number 36-036. Cheapest on the net even with delivery and quickly arrived at my home address.

Thank you kindly and I'll be purchasing from you again soon.

Kind regards, Dave

Malcolm Olver (20/02/2020)

Very good service. Finding the sprung hornblocks has saved me a lot of trouble with two kits I am building.

MICHAEL WARNES (19/02/2020)

An easy and quick transaction, with speedy delivery.

Andy Stace (05/02/2020)

I couldn't believe that I found a brand new copy of a book I had missed 35 years ago! It came in excellent packaging to keep it in that condition and arrived in 2 days.

Signed for delivery gives that extra security.

Any questions I had were promptly answered.

Made another order soon after, highy recommended!

Michael Hunt (30/01/2020)

It truly was a pleasure to do business with Norman Wisenden.

The book that I ordered arrived at a speed which surprised me. It arrived in excellent condition as well, a tribute to the fact that it was carefully and diligently packed. And the staff were friendly and helpful when I rang with a query.

I would heartily endorse Norman Wisenden for any potential customers.

Radu Solomon (29/01/2020)

Fast delivery, good stuff (as described).

In my case, I've got footage about an important piece of industrial history of my country. Couldn't find it elsewhere spending two years of research.

Thank you very much.

Matthew Ormston (10/12/2019)

Excellent service. Very happy with purchase and fast delivery. A quite hard to get item now, new old stock.

Excellent all round.

Graham Newnham (18/11/2019)

I ordered two books on two separate occasions. Both times the delivery was quick and the books very well packaged which is what you want to protect your books. I will have no problems ordering more books.

I would recommend them.

Bruce Wilson (15/11/2019)

After searching many sites for my wheels, I found this one , which proved to be first class, no problems whatsoever, correct goods delivered promptly the next day.

Top quality service, will use again.

Roy Wells (15/11/2019)

I am very happy to report that my contact with this company has been excellent and the service provided has exceded all expectations I would certainly deal with them again .

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