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Model Railway Specialists
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As you can see our testimonials page is up and running.  We ask our previous customers to add a comment, which is why there appears to be a lot of comments with the same date on them.  They are coming in thick and fast - thank you so very much for all of your lovely, positive comments which are very much appreciated.

We value these comments and suggestions that our customers make and would really appreciate any feedback you are able to give us.

Please click here to leave a comment to help us with any improvements you think we could make, or for any feedback you would like to give us.

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Philip Smeeton (28/07/2021)

Wisenden have excellent quality products and impeccable reliable and polite service. Plus fair prices and delivery costs.

I am very pleased with my purchases and will remain a customer.

Michael Thornton (28/07/2021)

My purchase arrived on time and as advertised. During the process the staff were very helpful and prompt in answering any questions I had. They also kept me up to date with the progress of my purchase.

I would not hesitate in using this retailer again.

Neil Robinson (27/07/2021)

Easily contacted and to pay for item online. Happy to hold item until could collect (during lockdown). All good really.

Rachel Laming (27/07/2021)

Excellent service fast delivery, I ordered Alan Gibson wheels sets which have always been top notch

David Fennell (27/07/2021)

Very prompt, courteous and efficient

Susan Pearsall (27/07/2021)

I purchased a coal yard n gauge as a present for my husband, he was really pleased with the model kit it was really nice quality and deliverey and communication was excellent, I would definitely recommend this company and we shall be returning in the near future, thank you to all at Norman Wisenden you provided excellent service during very difficult times.

Keep safe and keep up the good work.

Eddie Hill (27/07/2021)

Having purchased in the past I have found the deilivery and quality good.

I am in the process of planning a table top Ngauge layout for the winter months so no doubt will use Norman Wisenden again

Joe Romano (27/07/2021)

Purchased some wills sheets from you and very impressed with service

Simon Barratt (27/07/2021)

Great service and I managed to find a pretty hard to find item too.

Julian Lane (27/07/2021)

Very prompt efficient service, would happily recommend.

Leslie Brooke (27/07/2021)

A very quick and reliable service from this company

Steven Duhig (27/07/2021)

Recently made purchases which was an excellent transaction.

I have also been seeking out, and purchasing from Norman Wissenden, from model railway exhibitions for over 30 years and they come with my highest recommendation.

mark bateman (27/07/2021)

Ordering with Norman Wisenden was straight forward and the Slater's Plastikard came quickly and was well packaged.

Stephen Moore (27/07/2021)

The item I ordered was dispatched very quickly. Excellent service from this company.

Thank you.

Laurie Price (20/06/2021)

Very well packaged and speedy delivery.

Highly recommended and very good communication

Karl-Heinz Schmid (18/06/2021)

Super wheel set

Alan Oliver (18/06/2021)

Great service as always

Jim Lindsay (03/03/2021)

I was searching for an obscure book, long out of print, and found that you had it. It arrived the next day – an excellent example beautifully packed and very reasonably priced. Could not be better!

David George Woodhouse (31/07/2020)

I have just used this supplier for the very first time. The book that I ordered, a second hand copy of an out-of-print title arrived in perfect condition. The item had been carefully packaged and the postal charges were reasonable.

Overall, excellent customer service.

Andy Muff (21/07/2020)

I have used this company for the first time to purchase a book. The customer service was excellent. The book arrived very quickly and in perfect condition and the packaging was appropriate without being excessive. The book was in perfect condition and postal charges were fair. If other companies followed their example of excellence, this country would be in a much better place. Thank you

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