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Model Railway Specialists
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As you can see our testimonials page is up and running.  We ask our previous customers to add a comment, which is why there appears to be a lot of comments with the same date on them.  They are coming in thick and fast - thank you so very much for all of your lovely, positive comments which are very much appreciated.

We value these comments and suggestions that our customers make and would really appreciate any feedback you are able to give us.

Please click here to leave a comment to help us with any improvements you think we could make, or for any feedback you would like to give us.

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Ken Elliott (04/05/2016)

Excellent service and a great web site.

Mike Scott (04/05/2016)

I was looking for a book about an obscure, now defunct, local railway line (the Balerno Branch Line of the Caley Railway in Edinburgh). You had it in stock, it was good value and it was sent quickly. It was a pleasure doing business with you.

C. McGregor (03/05/2016)

Very efficient service. My items arrived quickly and were well packaged. All very straightforward and I had no problems at all.

Rob Frowen (03/05/2016)

Fantastic service with very quick dispatch. Very pleased with my purchase of a Bachmann EWS HTA wagon.

Andrew Richmond (03/05/2016)

Great service, every time - wouldn't hesitate to use again. Thanks.

Mike Holmes (03/05/2016)

I was very pleased to find a video I had been looking for. The order was dealt with very promptly and arrived extremely quickly.

Mark Green (03/05/2016)

Prompt delivery, excellent service. Locomotive bought at a good price and works fine. Would definitely use again & recommend to others.

Andrew Yates (03/05/2016)

Had exactly what I wanted in stock and despatched it very quickly. Thank you.

Mark Dickerson (03/05/2016)

An excellent and speedy service at a very reasonable price. Recommended!

John Kelly (03/05/2016)

Really efficient service and good prices.

Simon Kirk (03/05/2016)

Very pleased with the service provided. Good prices and quick delivery. Would buy from again.

Steve Scanlon (03/05/2016)

The nicest people I have dealt with, good prices, great service all the way to Canada cannot fault the customer service 110% thank you, Steve.

Jane Harrop (02/05/2016)

Difficult to source books found on this website. Ordered one day and received the next.

Andrew Turner (02/05/2016)

Living in Australia means that sourcing British models and detailing parts can be a challenge. I came across Norman Wisenden when I was trying to find four or five different detailing packs for one particular project - including bodywork panels, buffer beam details, nameplates etc. They had some in stock and sourced the others for me, meaning I only had to deal with one outlet and pay one freight charge. They were extremely helpful, understanding and responsive, and will certainly be my first call for my next major project. Thanks guys

Gary Walton (02/05/2016)

Excellent service and products.

Martyn Croft (02/05/2016)

Excellent seller. Courteous and prompt service. Would buy again.

Mr. W.G.Watson (02/05/2016)

I recommend this company whole heartedly, I received excellent service and they where very helpful in getting the correct type of wagons I was looking for. The order was delivered promptly and I was kept informed all the way before receiving my wagons. 10 out of 10 from me.

William John Jobson (02/05/2016)

You were the only dealer who actually had the item I wanted at the time, which was luck really, however, your service was really friendly, the transport problem we faced was solved, and the train set arrived in top condition. (I haven't tried it yet as I'm too busy).

Steve Young (02/05/2016)

Got a brand new out of print book at the original cover price. Excellent service and would recommend.

David Williams (02/05/2016)

Very helpful when I phoned to check on some old style but new in packet Peco track. All now installed and working in my slightly overcomplicated (bordering mad) trackplan. Many thanks.

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