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Model Railway Specialists
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As you can see our testimonials page is up and running.  We ask our previous customers to add a comment, which is why there appears to be a lot of comments with the same date on them.  They are coming in thick and fast - thank you so very much for all of your lovely, positive comments which are very much appreciated.

We value these comments and suggestions that our customers make and would really appreciate any feedback you are able to give us.

Please click here to leave a comment to help us with any improvements you think we could make, or for any feedback you would like to give us.

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James Mackenzie (15/09/2017)

Very pleased with items I purchased and prompt delivery.

Gordon Ferguson (18/07/2017)

Expedient service, item well packed, recommended seller.

Keith Burgess (31/05/2017)

The Oakwood book I ordered from Norman Wisenden arrived very quickly and in perfect condition despite the long overseas journey. The standard of packing was impressive. I have nothing but praise for this retailer and dealing with their people is such a pleasure.

James Hebden (27/03/2017)

I recently had the pleasure of dealing with Norman Wisenden model railways and their very helpful staff in obtaining items which were not readily available down here in New Zealand. Very smooth and hassle free transaction with great a delivery service. I will not hesitate to use them again for future purchases. Great work people.

John Flook (23/12/2016)

I have just looked at your lists after only a few months absence and was pleasantly amazed to see how you have grown.I am not supprised at this because there is no doubt in my mind that you are the best site and people that I have dealt with. May I take this opotunity to wish you all a very happy christmas and a happy new year. JOHN FLOOK.

Ian Sharpe (17/12/2016)

Just had my second order delivered from Norman Wisenden 1st rate service in all area's very polite and helpful staff, a pleasure to buy from and I look forward to my next purchase, and yes un-packing is still as good as a gym work out, many thanks and Merry Christmas and a Happy New Year to all at Norman Wisenden.

Ian Sharpe.

Ian Sharpe (30/11/2016)

Thank you for great service, very polite and helpful staff, this is my first purchase and it will not be my last. My order was with me 2 days after phoning it in, it was very well packed and sent very quickly, other companies could learn from these people.

One thing the parcel was so well packed it was as good as 30 minutes in the gym. 

I look forward to my next purchase, Thank you.

David Verity (14/10/2016)

I recently discovered that this concern is still in business having vacated their shop at Greenfield some years ago. I have had occasion to use them twice recently and both times have been impressed with their prompt and professional service. Highly recommended.

Simon (04/08/2016)

Thank you for a very nice model, very easy ordering and extremely fast (and reasonably priced!) postage to the other side of the world. Will definitely look at making more orders in the future.

John Flook (08/07/2016)

This is a first class firm. They are always courtious and kind. Nothing is too much trouble. All that I can really say is THANK YOU. I would recamend them to anybody. CHEERS FOR NOW. JOHN FLOOK.

Ray Benson (01/07/2016)

I recently received my second order from Norman Wisenden. The first was delivered to a UK address for convenience; the second to my home in Italy. In both cases the order was completed properly and dispatched promptly. Packing was good too; important for overseas delivery. I thoroughly recommend them.

Rod Shakespeare (30/05/2016)

Hi all, I was very happy with service the team from Norman Wisenden provided to me all the way from Australia and would be happy to purchase from them again in the future.

Philip Evans (17/05/2016)

Prompt and reliable service.

Allan Beck (13/05/2015)

Very pleased with my book, and the fast and friendly service you offer.

Hugh Bristow (13/05/2016)

Used Norman Wisenden for first time recently and found website and service excellent. I'm in Australia but that didn't get in the way of quick and helpful service.

Chris (12/05/2016)

Quick, quality service, very happy.

Mark Maidment (12/05/2016)

Book was good value, as described, well packed and fast delivery. A+

Maurice (12/05/2016)

A good range of items and an easy to navigate website. Reasonable prices and quick delivery of well-packaged items. Many thanks.

Ollie Young (11/05/2016)

Excellent, fast, friendly service.

Anthony Leigh (11/05/2016)

Sue, who runs the company, is an absolute pleasure to deal with and will go out of her way to provide an astounding level of customer satisfaction. Anthony

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