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Model Railway Specialists
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Testimonials

As you can see our testimonials page is up and running.  We ask our previous customers to add a comment, which is why there appears to be a lot of comments with the same date on them.  They are coming in thick and fast - thank you so very much for all of your lovely, positive comments which are very much appreciated.

We value these comments and suggestions that our customers make and would really appreciate any feedback you are able to give us.

Please click here to leave a comment to help us with any improvements you think we could make, or for any feedback you would like to give us.


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Jayne 26/03/2018

First class service and packaging. Highly recommend Norman Wisenden.

Lindsey Dye (12/03/2018)

I have placed two orders recently and was very satisfied with the speed of response, despatch and delivery in both cases.

Thank you very much.

Chris Hudson (25/02/2018)

Orders for books are dealt with promptly & efficiently. I would recommend this service & not hesitate to use the vendor again.

David Hooley (19/02/2018)

Quick despatch, well packed, smooth transaction

Colin Taylor-Jones (17/02/2018)

The item I ordered did not arrive on the due date after another two days I contacted them and I received a replacement the following day. This is the best customer service I have had. Would recommend them to all my friends and family and will definitely use them again.

N Rawlings (17/02/2018)

Had been searching high and low, in vain, for copies of Diary of a Trainspotter. Eventually found what must have been the only new copies available at Norman Wisenden, and sensibly priced due to a small amount of damage openly discolsed on one. Phoned the shop and they happily agreed to reserve the books for me whilst I sorted out payment. Books promptly received following placement of order, thanks.

Robert Wall (17/02/2018)

Absolutely brilliant just what i was after highly recommended.

Stuart Allen (16/02/2018)

Ordered some K&M Trees to collect. Great service and price. Highly recommended!

David Bolton (16/02/2018)

Very satisfying to find what I wanted, and to have the loco mailed so promptly. Sadly, we don't always find such good service these days.

David Haw (16/02/2018)

A friendly and efficient business. A pleasure to shop with them.

Chris (15/02/2018)

Good service at a good price, ordering was easy to do, and the item came very quickly. Will use in future.

Peter Williams (15/02/2018)

Recently purchased a Private Owner Wagon book from yourselves and was very impressed by the quick response and well packaged parcel received. Would surely recommend you to other customers.

Nig Greenaway (15/02/2018)

Had a hard-to-find railway book. It was promptly sent and well-packaged. Thanks

Wayne (14/02/2018)

Fast service and good quality product

Neil Rainbird (13/02/2018)

Very satisfied with product. Will use this site again. top service.

Roger Bellamy (13/02/2018)

What a lovely service! Prompt reply, same day despatch and all beautifully packaged. And my track was at a good price too!

Bryan Riley (13/02/2018)

Excellent service item received on time and in excellent condition

Colin Avern (13/02/2018)

Really great service. Prompt and efficient and supplied a good quality product difficult to find elsewhere. Would definitely recommend.

Patrick Jennings (13/02/2018)

I wanted some Craftsman detailing parts, and trying to contact Craftsman direct was worse than hopeless. I came across this site. Made a phone call and was greeted by a very helpful lady, who directed me through their website to what I wanted. An order was placed and within days it had arrived. Should I require any such detailing parts again I will contact them direct.

Greg dean (12/02/2018)

The folks at Norman Wisenden are a pleasure to deal with. The service is exemplary, prompt and courteous. Products are accurately described and fairly priced. Highly recommended

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